accreditations
At The Absolutely Fabulous Carpet &
Upholstery Cleaning
When selecting a company to entrust with your carpets and fine fabrics we suggest you always choose one that is a member of/certified by at least one but preferably all of the following organisations.
National Carpet
Cleaners Association (NCCA)
Established in 1968 the NCCA is the only
independent
The principal objective of the NCCA is the establishment and maintenance of minimum standards within the carpet and upholstery cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers.
Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times. All members are expected to provide a fair deal for their customers, summed up by the Association’s motto ”SERVICE WITH INTEGRITY”.
All applicants for membership must have undertaken the NCCA or equivalent course in carpet and upholstery cleaning and reached the required standard in the written test papers which follow. This course offers a thorough grounding in all aspects of the carpet and upholstery cleaning craft, and covers theoretical and practical instruction from basic cleaning to advanced spot and stain removal.
Only after successful completion of this course may the applicant become a fully accredited member of the NCCA and become eligible to add the coveted logo to their company name.
Institute
of Inspection
Cleaning & Restoration Certification (IICRC)
The IICRC has served as the industry guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.
To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics.
WoolSafe Certified
Operator
To get a really expert job done, the British
Wool Marketing Board suggest you entrust the work to a WoolSafe
accredited carpet cleaning company. These companies are fully
trained, have a reputation for top quality service and use only
WoolSafe approved cleaning agents on your wool carpets and rugs.
Their accreditation programme aims to be the best and all
certified operators are fully trained in all carpet cleaning
techniques and specifically in wool carpet and rug cleaning and
maintenance. Members must have been in business
continuously for a period of at least 5 years and are members of
a recognised professional or trade association related to the
cleaning industry.
Certified Operators use WoolSafe approved products whenever they
clean or maintain wool or wool-rich carpeting.
